Get in Touch With Us
Thank you for stopping by. Whether you have a question, spotted something that needs fixing, or simply want to share your thoughts, we would be glad to hear from you. This page explains the easiest way to reach us and what you can expect once you do.
How to Reach Us
The quickest way to contact our team is by email. Please write to [email protected] and a member of the team will read your message personally. There are no automated chat systems or long phone menus here, just real people replying to real questions.
What You Can Write to Us About
We welcome messages on a wide range of subjects. Some of the most common include:
- Corrections: if a detail on a page looks out of date or unclear, tell us which page and what you noticed.
- Questions about our content: if something we have written is confusing, ask and we will do our best to explain it more simply.
- Suggestions: ideas for new topics or ways to make the site easier to use are always appreciated.
- Partnership or media enquiries: please include a short summary of your proposal and how best to reach you.
Helping Us Help You
A little detail goes a long way. When you write in, it helps if you include the address of the page you are referring to, a brief description of the issue, and, where relevant, a screenshot. Clear subject lines such as "Correction request" or "General question" also help us direct your message to the right person sooner.
When to Expect a Reply
We aim to answer most emails within two to three working days. During busy periods or public holidays it may take a little longer, but every message is read. If your enquiry needs more research, we will let you know that we are looking into it rather than leave you waiting in silence.
Your Information Is Safe With Us
Any details you share when contacting us are used only to respond to your message. We never sell your information or add you to mailing lists without your permission. You can read more about how we store and handle personal details in our Privacy Policy. For the general rules that apply to using this website, please see our Terms of Use.
A Quick Note
We are an independent information resource, so we cannot access or manage accounts held with any third-party service. For account-specific matters, please contact that provider directly. For everything else, our inbox is open and we look forward to hearing from you.